Services

Hotels  

We manage reservations, welcome guests, facilitate check-in and check-out procedures at the hotel, and provide all necessary services during their stay.

Concierge Services  

A 24-hour call center is available to receive inquiries and assist guests in multiple languages, ensuring all their needs are met.

Crowd Management  

We have a professional team with advanced skills and experience in organizing and managing crowds at entertainment venues and events, ensuring smooth visitor flow and enhancing their experience. We also specialize in evacuation, emergency response, and crisis management by developing comprehensive security plans and coordinating with relevant authorities to guarantee the highest safety standards.

Event Management  

Our company offers a comprehensive range of services that ensure unforgettable events, delivering a seamless experience that covers every detail—from the initial concept to the final moment of the event.

Festivals and Events

We possess extensive experience in managing and organizing cultural festivals, nighttime shows, and international concerts, in addition to unique tourism events at prominent destinations such as AlUla. Collaborating with major organizations, we deliver audiences an experience filled with awe and authentic artistry.  

Interactive  Experiences  

We focus on creating unforgettable experiences for audiences through interactive storytelling and stunning performances that evoke emotions and take visitors on an immersive sensory journey, blending art and history into a unique and memorable experience.

Culinary Experts   

We offer comprehensive culinary event services, acting as the link between clients and world-renowned chefs. Our services include menu design, the development of innovative recipes, food production management, and logistical support.

Through our strategic partnership with Ittihad Mayar and leading culinary institutions, we deliver a refined and customized dining experience. Ittihad Mayar offers an exceptional culinary journey led by Michelin-starred chefs, through a three-stage process that allows clients to select the ideal chef based on their preferences—ensuring a luxurious gastronomic experience that meets the highest expectations.

Strategic Partnership   

We take pride in a wide network of  partnerships that enables us to offer integrated services, including travel and accommodation arrangements for event guests, sourcing top artistic talents, floral design and decoration services, as well as valet and parking management to ensure a smooth and comfortable arrival and departure experience.

End-to-End Network    

Thanks to our strong network of partners, we cover every aspect of an event—from ticketing to the finest floral décor details. We deliver a fully integrated experience that pays attention to every detail, ensuring a successful event that leaves a lasting impression on all attendees.

Hospitality Services     

With over ten years of experience in luxury hospitality and catering, we take pride in delivering exceptional services through our partnerships with leading companies in the industry. We ensure world-class hospitality tailored to a variety of occasions, guaranteeing a refined and elevated experience for our VIP clients.

Photography & Documentation Services    

We take pride in our team of professional photographers and videographers who document every moment throughout the project. We provide all the necessary professional equipment along with creative editing and production to deliver outstanding visual content.

Printing Services     

We offer professional printing services to meet client needs in designing and producing invitations and gifts. These services include customized invitation designs for various occasions, with a strong focus on detail and high quality. Our printing solutions help enhance brand identity and provide a distinguished experience for clients and their guests.

Production & Execution     

We provide comprehensive production solutions that cover stage construction and on-site setups to the highest standards. Our services include the design and execution of creative décor, fabrication of artistic installations, and the delivery of professional lighting, sound, and visual effects—all crafted to create an exceptional, immersive atmosphere that captivates the senses.  

Internal Mobility Services

At Protocol, we stand out by providing golf carts — one of the most widely used internal transport solutions in events, festivals, stadiums, and similar venues.

These vehicles offer flexible, smooth mobility across event areas, making it easier for guests and VIPs to move from one location to another and enhancing the overall experience on-site.

VIP Transportation Services

We offer VIP reception services and provide luxury transportation with professional drivers fluent in Arabic and English. Our services include luxury cars, private jets, and buses equipped with the latest comfort and communication features to ensure a smooth and safe experience.